Shipping & Delivery
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. Please note that in order to provide you cost effective for high quality products we supply products directly from our factories located across Europe and Asia rather than our warehouses. This can increase processing time and shipping time so we recommend you using our Express Delivery service for fastest shipping time. All orders over £50 GBP / $60 USD / € 55 EUR receive free Express Delivery.
The time frame for order delivery is divided into two parts:
- Processing Time: All orders are sent to our factories which are located across Europe and Asia for order verification, tailoring, quality check and packaging. Usually your product(s) are dispatched within 24 hours after the order is placed. We will process your order and give it to one of our partner couriers, which can take an additional 2–4 days.
- Shipping Time: This refers to the time it takes for items to be shipped from one of our factories to the destination. International delivery usually takes about 15–30 business days. European and North American orders are shipped by e-packet or one of our other select couriers, which is a US Postal Service product. After processing and leaving the factory warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
** Please note to qualify for free Express Delivery your order must be over £50.00 GBP / $60.00 USD / € 55.00 EUR and weigh less than 2.0 KG.